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The Board does not have authority to investigate consumer complaints in the first instance. If you have a complaint about an optometrist or dispensing optician, you should contact the Health and Disability Commissioner, which is the authority responsible for managing these complaints, on 0800 11 22 33. For more information on the HDC's work, visit the website http://www.hdc.org.nz
The Board's role is to ensure that optometrists and dispensing opticians are competent and fit to practise their professions. The Board does so under the provisions of section 118 of the Health Practitioners Competence Assurance Act 2003 (the Act). Its work includes:
If you have any questions about the Board's work, feel free to contact us.