Date: Thu 01/11/2018 - Sat 31/10/2020
Optometrist Credits: 2 Cultural Credits
Dispensing Optician Credits: 2 Cultural Credits
Event Type(s): Online, Training
Number: 09 440 6926
This course is intended for anyone working in primary care, secondary care or mental health services who wants to work more effectively with interpreters.
Many health practitioners have experienced feeling ‘lost in translation’ when working with a trained interpreter. The aim of this course is to provide the necessary knowledge and skills to help you work more effectively with professional trained interpreters, to achieve a better outcome from your communication with non-English speaking patients.
At the end of the course, participants will be able to:
– Gain an awareness of the challenges faced by health practitioners, interpreters and the patients involved in an interpreting session.
– Gain an understanding of the roles and competencies of interpreters.
– Gain skills on how to pre-brief and structure sessions to have better control of the interpreting process.
– Gain skills on how to de-brief post consultation.
– Gain skills for working with interpreters in different settings with non-English speaking patients (group, individual, face-to-face and phone sessions).
On completing this course you will be more familiar with the roles and responsibilities of a professionally trained interpreter, their code of ethics, and some ethical dilemmas they may encounter. You will have developed new skills on how to work effectively with interpreters in different settings and how to remain in control throughout a consultation.