Date: Sat 01/09/2018 - Sat 31/10/2020
Provider: Luxottica Institute of Learning
Optometrist Credits: 0.75 General Credits
Event Type(s): Online
Number: 09 929 3274
This module explores the concept of minimising the negative impact of objects and conflict through development of influential communication skills. In this module you will explore
- How conflict arises
- The role of effective communication to creating environments where conflict is less likely to arise
- MBTI personality typing
- Handling Objections
- Management strategies for resolving confliction.
Objective: This module seeks to enhance your current communication skills.