ODOB > Events > Influential Communication: Moving Beyond Objections and Conflict

Influential Communication: Moving Beyond Objections and Conflict

Date: Sat 01/09/2018 - Sat 31/10/2020

Provider: Luxottica Institute of Learning

Optometrist Credits: 0.75 General Credits

Event Type(s): Online

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This module explores the concept of minimising the negative impact of objects and conflict through development of influential communication skills. In this module you will explore

  • How conflict arises
  • The role of effective communication to creating environments where conflict is less likely to arise
  • MBTI personality typing
  • Handling Objections
  • Management strategies for resolving confliction.

Objective: This module seeks to enhance your current communication skills.

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This event does not have a physical location