Date: Sat 01/09/2018 - Sat 31/10/2020

Provider: Luxottica Institute of Learning

Optometrist Credits: 0.75 General Credits

Event Type(s): Online

Contact

This module explores the concept of minimising the negative impact of objects and conflict through development of influential communication skills. In this module you will explore

• How conflict arises
• The role of effective communication to creating environments where conflict is less likely to arise
• MBTI personality typing
• Handling Objections
• Management strategies for resolving confliction.

Objective: This module seeks to enhance your current communication skills.