ODOB > Events > One Clear Path for Optometrists – Effective Communication in Times of Crisis (Webcast)

One Clear Path for Optometrists – Effective Communication in Times of Crisis (Webcast)

Date: Mon 03/05/2021 - Wed 03/05/2023

Provider: Optometry Australia

Optometrist Credits: 1 General credit

Event Type(s): Online

Contact


Effective communication can be challenging at the best of times. In the midst of a global health pandemic and financial crisis it rises to the next level of difficulty. Now, more than ever, we need to communicate with our patients, employers, employees, banks, landlords and other institutions. Communication is a multifactorial process involving, verbal, non-verbal and visual information. Understanding how to simplify this complex process is the key to effective communication.

Learning Objectives

  1. What is 'Effective' Communication
  2. Understanding the Barriers to Communication
  3. Special Conditions of Crisis Communication
  4. Planning for Difficult Conversations
Log this activity to my CPD

Location

This event does not have a physical location